If you wish to avail of any of the following facilities and make a booking for any of our shows, please contact Box Office on 012312929 or at email@example.com
If you wish to provide us with any constructive feedback regarding our facilities, please email our Operations Manager at firstname.lastname@example.org
If you wish to book wheelchair accessible seating, please contact the Box Office as much in advance of the show as possible. Please advise the box office staff of all of your requirements when booking and we can see if we can accommodate these requests.
The main auditorium has the facility for 3 wheelchair spaces in row A, which is fully accessible from the foyer. If you are making a group booking which requires more than 3 wheelchair spaces, please contact our Box Office as soon as possible.
If you would like to attend one of our cinema screenings, we can acccommodate 1 wheelchair on our Row R balcony, which is accessible by our lift in the foyer.
Please note: It is not possible to book wheelchair accessible seating online.
We operate an early entry service for any of our customers who would like to enter the auditorium before we open the doors for the main audience. Please identify yourself at Box Office at least 30 minutes before the show and the Duty Manager can arrange this.
Guide/assistance dogs are welcome at Pavilion Theatre. Please note that if your guide/assistance dog is accompanying you to one of our performances that you need to book your seats in either row A, R or S. If these seats are not available when you are trying to book online, please contact our Box Office.
Loop System - Unfortunately our current Loop System has broken. We are looking to replace it as soon as we can.
Pavilion Theatre has a Loop System in the auditorium for people with hearing disabilities. This system works best in rows N, R & S and the surrounding rows, so please select seats in these rows if you are booking online. If you are unsure of which seats to book, please contact our Box Office for advice on the best availability.
Accessible Toilet facilities
Pavilion Theatre has accessible toilet facilities in the foyer area to the left of the Box Office.
There is ramp access to the theatre located on Marine Road.
Use of Strobe Lighting / Stroboscopic Lighting and Other Stage Effects
Strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during some of our shows. If you are affected by any of these effects, please contact the Box Office in advance of purchasing your tickets and we can advise you if they are being used.
Baby Changing Facilities
There is a baby changing fold down table located in our accessible toilet facilities
Buggies, Pushchairs & Carrier Seats
Please note that buggies, pushchairs and child carrier seats are not permitted in the auditorium of Pavilion Theatre for health and safety reasons. We can store your buggy, pushchair or carrier seat in our foyer area. There will be a member of staff in the foyer at all times.