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Accessibility

Click this link to download our Welcome Pack of Pavilion Theatre. This pack contains some pictures and useful information about our theatre.
 
If you wish to avail of any of the following facilities and make a booking for any of our shows, please contact Box Office on 01 2312929 or at boxoffice@paviliontheatre.ie
 
If you wish to provide us with any constructive feedback regarding our facilities, please email our Operations Manager at niall@paviliontheatre.ie
 
Getting to Pavilion
If you need to arrange your transport to Pavilion Theatre, please follow this link
 
Accessible seating
If you wish to book accessible seating, please contact the Box Office as much in advance of the show as possible. Please advise the box office staff of all of your requirements when booking and we can see if we can accommodate these requests.
 
The main auditorium has the facility for 3 wheelchair spaces in row A, which is fully accessible from the foyer. If you are making a group booking which requires more than 3 wheelchair spaces, please contact our Box Office as soon as possible.
 
If you would like to attend one of our cinema screenings, we can acccommodate 1 wheelchair on our Row R balcony, which is accessible by our lift in the foyer.
 
Please note: It is not possible to book accessible seating online. Please phone Box Office 01 2312929 or email boxoffice@paviliontheatre.ie
 
Early Entry and Courtesy Seating Area
We operate an early entry service for any of our customers who would like to enter the auditorium before we open the doors for the main audience. Please identify yourself at Box Office at least 30 minutes before the show and the Duty Manager can arrange this.
 
While you wait, we have some benches in our foyer that are designated as Courtesy Seating Areas for those who are less able to stand.
 
Guide/Assistance Dogs
Guide/assistance dogs are welcome at Pavilion Theatre. Please note that if your guide/assistance dog is accompanying you to one of our performances that you need to book your seats in either row A, R or S. If these seats are not available when you are trying to book online, please contact our Box Office. Water bowls can be provided.
 
Assistive Listening System
We are currently trialing a new Assistive Listening system in our auditorium that operates through a smartphone and headphones. We hope to officially launch this system in the coming weeks. If you would like further information about this system, please contact our Box Office 01 2312929
 
Accessible Toilet facilities
Pavilion Theatre has accessible toilet facilities in the foyer area to the left of the Box Office.
 
Ramp
There is ramp access to the theatre located on Marine Road.
 
Use of Strobe Lighting / Stroboscopic Lighting and Other Stage Effects
Strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during some of our shows. If you are affected by any of these effects, please contact the Box Office in advance of purchasing your tickets and we can advise you if they are being used.
 
Baby Changing Facilities
There is a baby changing fold down table located in our accessible toilet facilities
 
Buggies, Pushchairs & Carrier Seats
Please note that buggies, pushchairs and child carrier seats are not permitted in the auditorium of Pavilion Theatre for health and safety reasons. We can store your buggy, pushchair or carrier seat in our foyer area. There will be a member of staff in the foyer at all times.
 
Alternative text on our Images
The images on our website have alternative text attached to them. This alternative text is read by screen readers in place of images, allowing the content and function of the image to be accessible to those with visual or certain cognitive disabilities.
 
Euan's Guide
Pavilion Theatre is now featured on Euan's Guide, a disabled access review website that aims to ‘remove the fear of the unknown’ and inspire people to try new places; click this link to see our page on Euan's Guide