Accessibility Information

If you wish to book accessible seating, please contact the Box Office as much in advance of the show as possible. Please advise staff of all of your requirements at the time of booking and we will try to accommodate these requests.

 

The main auditorium has the facility for 3 wheelchair spaces in row A (2 spaces on one side and 1 space on the other), which is fully accessible from the foyer. If you are making a group booking which requires more than 3 wheelchair spaces, please contact our Box Office as soon as possible.

If you would like to attend one of our cinema screenings, we can acccommodate one wheelchair on the Row R balcony, which is accessible by the lift in the foyer.

 

As shows begin to sell out, we will sell the accessible seats to the general public, so please give as much advance notice as possible if you wish to book these seats.

 

Seat Width (cushion only) - 15.5in / 39cm

Width between armrests - 17in / 43cm

Arm rest width - 3in / 7.5cm

Depth of seat (while open) - 18in / 46cm

Heigh of back rest - 19.5in / 49.5cm

 

 

Accessible Toilet Facilities
Pavilion Theatre has accessible toilet facilities in the foyer area to the left of the Box Office. Note: there are no toilet facilities on our upper level.

 

Our accessible toilet is fitted with an alarmed Red Cord. If any customer requires assistance in the toilet, they can pull this cord and it will emit a small beep that will alert staff. This cord should always be left hanging freely to the floor. If you notice that it has been moved, please inform a member of staff immediately.

 

While Pavilion doesn't have a Changing Places toilet, there is one located in the LexIcon Library nearby. See this link for opening times and more information.

 

Ramp
There is ramp access to the theatre located on Marine Road. 

 

Lift Facilities
Pavilion Theatre has one lift in the venue. This lift goes between our foyer and our upstairs gallery. It is not connected to any of the surrounding car parks.

Please note: the maximum weight capacity of the lift is 500kg / 6 persons. To use the lift, push and hold the button until the door opens. This is an automatic door; please do not pull or push it.

 

We have a hearing loop installed at our Box Office. Please switch your hearing device to the T position in order to use the system.

 

Assistive Listening System in the Auditorium
We have an Assistive Listening system in our auditorium that operates via the MobileConnect app using a smartphone and headphones.

 

You can download the "MobileConnect" app for free in order to use this system on your own smartphone.

 

 

If you would like further information about this system, please contact our Box Office (01) 231 2929

 

Guide/Assistance Dogs
Guide/assistance dogs are welcome at Pavilion Theatre.

 

Please note that if your guide/assistance dog is accompanying you to one of our performances then you need to book your seats in either row A, R or S. If these seats are not available when you are trying to book online, please contact our Box Office.

 

Water bowls can be provided for all guide/assistance dog. Please ask at the Box Office or Bar for assistance.

 

Early Entry and Courtesy Seating Area
We operate an early entry service for any of our customers who would like to enter the auditorium before we open the doors for the main audience. Please identify yourself at Box Office at least 30 minutes before the show and the Duty Manager can arrange this.

While you wait, we have some benches in our foyer that are designated as Courtesy Seating Areas for those who are less able to stand.

 

If you have any questions about our fire evacuation procedure that may relate to any accessible needs, please contact our Box Office on 01 2312929, or email boxoffice@paviliontheatre.ie . You can always ask a member of staff when you are in the venue.

 

You can now take a look around our venue before you arrive, right here on our website. Click here to take our virtual tour which features full 360° photographs of our building exterior, foyer, auditorium and gallery.

 

Click this link to download our Welcome Pack. This pack contains some pictures and useful information about Pavilion Theatre.

 

We have a large print brochure available from our Box Office. Please ask a member of staff if you'd like to read this version of our brochure. You can always use our digital brochure that is found on the homepage of our website and is hosted by issuu.com.